Hotel Operations Lead - Guest Experience & Profit

Rebel Hotel Company; Miami Beach (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Rebel Hotel Company in Miami Beach is seeking a supervisory hotel professional to oversee back-of-house operations in the Rooms Department when the Rooms Director is unavailable. You will help ensure guest satisfaction, support profitability through cost control and revenue opportunities, and mentor operational staff across shifts.

The role is full-time with exempt status, requiring hands-on leadership, discretion, and strong administrative skills to drive daily hotel performance.

Qualifications

• Full-time exempt position
• Experience supervising others and performing administrative tasks

Responsibilities

• Supervise back of house operating departments in the absence of the Rooms Director.
• Contribute to profitability through revenue generation, cost control and guest satisfaction.
• Perform administrative or professional tasks more than 50% of the time with discretion and independent judgement.

Job description

Rebel Hotel Company in Miami Beach is seeking a supervisory hotel professional to oversee back-of-house operations in the Rooms Department when the Rooms Director is unavailable. You will help ensure guest satisfaction, support profitability through cost control and revenue opportunities, and mentor operational staff across shifts.

The role is full-time with exempt status, requiring hands-on leadership, discretion, and strong administrative skills to drive daily hotel performance.