Hotel Operations Lead — Assistant General Manager

Taos Hampton Inn; Taos (NM); On-site; USD 55,000 - 85,000; Full time

Job summary

Shaner Hotels, operating the Hampton Inn Taos in Taos, New Mexico, seeks an Assistant General Manager to support hotel operations, financial performance, and guest satisfaction. This role involves leading staff, enforcing brand standards, and coordinating with departments to deliver exceptional service.

The ideal candidate has hospitality leadership experience, knowledge of budgets, and the ability to communicate effectively with guests and team members.

Qualifications

• Minimum of one year of management experience in the hospitality industry.
• Ability to communicate with guests, management and coworkers.
• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Assist the General Manager in maintaining controls for hotel operations.
• Ensure guest satisfaction, associate satisfaction, accountability and profitability.
• Lead staff performance to maintain productivity and a positive work environment.
• Maintain standards for cleaning, safety, and operating procedures.

Skills

Management experience

Communication skills

Budget knowledge

Hospitality knowledge

Bilingual English/Spanish

Education

High school diploma

Hospitality/business degree preferred

Tools

Property Management System

Job description

Shaner Hotels, operating the Hampton Inn Taos in Taos, New Mexico, seeks an Assistant General Manager to support hotel operations, financial performance, and guest satisfaction. This role involves leading staff, enforcing brand standards, and coordinating with departments to deliver exceptional service.

The ideal candidate has hospitality leadership experience, knowledge of budgets, and the ability to communicate effectively with guests and team members.