Assistant General Manager | Taos Hampton Inn

Shaner Hotels; Taos (NM); On-site; USD 52,000 - 76,000; Full time

Job summary

The Assistant General Manager at Hampton Inn Taos supports the General Manager to maintain strong financial controls, meet budget targets, and ensure guest satisfaction.

You will lead staff performance, uphold Shaner operating standards, and coordinate with departments to deliver consistent, high‑quality service in Taos, New Mexico.

Qualifications

• Minimum of one year of management experience in hospitality.
• Able to communicate with guests, management and co-workers.
• High school graduate; college degree preferred.
• Bilingual English/Spanish a plus.
• Knowledge of budgeting and cost controls.

Responsibilities

• Assist in achieving hotel financial goals and budgets.
• Ensure payroll and purchasing controls are in place.
• Maintain standards and supervise staff performance.

Skills

Management experience

Leadership

Communication

Budgeting

Spanish language

Education

High school diploma or equivalent

College degree in hospitality management or business preferred

Tools

Property management system

Job description

Assistant General Manager | Taos Hampton Inn

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Focus on achievement of hotel financial goals / budget targets.
• Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
• Assist in developing long- and short-range financial objectives consistent with property objectives.
• Ensure that all Shaner and franchise operating standards are followed.
• Be accessible to guests and employees.
• Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
• Assist staff with their job functions to ensure optimum service to guests.
• Leads all aspects of employee performance to ensure productivity and a quality work environment.
• Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
• Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
• Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.

Qualifications

• Minimum of one year of management experience in the hospitality industry.
• Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Bilingual English/Spanish a plus.
• Knowledge of budget preparation and cost controls.
• Working knowledge of all hotel departments.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply good judgment to carry out instructions.
• Knowledgeable of the property management system.
• Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at the Hampton Inn Taos! Located in beautiful Taos, New Mexico, our hotel offers guests a comfortable and welcoming stay surrounded by the rich culture, history, and natural beauty of the region.

Conveniently located across from the South Side Convention Center and near the charming Central Plaza, the Hampton Inn Taos places guests close to the area's best attractions, entertainment, shopping, and local experiences. With a variety of restaurants within walking distance, guests can easily enjoy the unique flavors and hospitality that make Taos a memorable destination.

Our hotel features comfortable accommodations, an indoor pool, and a hot tub, providing guests with the perfect place to relax after exploring all that Taos has to offer.

If you're passionate about hospitality and looking for an opportunity to grow your career, Hampton Inn Taos is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to exceptional service, teamwork, and creating unforgettable experiences for every guest.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 236663
• Posting Date 09/09/2026, 12:26 PM