Night Auditor

White-Mountain-Hotel-and-Resor; North Conway (SC); On-site; USD 21,000 - 30,000; Part time

Job summary

White Mountain Hotel & Resort is seeking a part-time Night Auditor to join our General & Administration team. The role requires accurate reporting, balancing daily transactions, and monitoring front desk activities during overnight hours at the North Conway, NH property.

The Night Auditor will post room charges, verify postings in the PMS, and prepare end-of-day summaries for management. Hospitality experience is preferred, with training provided for the right candidate.

Qualifications

• Verbal and written communication skills are required.
• Experience in hospitality preferred; training will be provided.
• Basic computer proficiency and attention to detail required.

Responsibilities

• Post room charges and taxes to guest accounts.
• Process guest charges vouchers and credit card vouchers.
• Balance the day’s charges and verify postings in the PMS.
• Prepare End of Day procedures and summarize daily operations.
• Assist front desk with check-in/check-out when needed.
• Review transactions for accuracy and proper allocation.

Skills

Verbal communication

Written communication

Computer literacy

Accounting basics

Attention to detail

PMS system knowledge

Cash handling

Tools

PMS software

Point of Sale

Job description

The White Mountain Hotel & Resort is seeking part-time (1-3 nights per week) person to join our Night Audit team. Work in a beautiful 4-star resort facility located at the base of White Horse Ledge in North Conway, NH.

This position requires skills in both verbal and written communication, computer competence, and delivery of accurate reporting and accounting. If you are looking for a position that will give you the ability to make decisions and manage a resort during quiet hours, while developing a new skill set.

Experience in hospitality is preferred but will train the right candidate.

Department:

General & Administration

Job Title:

Night Auditor

Reports To:

Controller

Position Summary:

Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.

Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.

Key Responsibilities:

• Posts room charges and taxes to guest accounts.

• Processes guest charges voucher and credit card vouchers.

• Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.

• Transfer charges and deposits to master accounts.

• Checks to see that all charges are assigned to the appropriate departments.

• To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system.

• Verifies all account postings and balances.

• Verifies that room rates are correct and posts those rates to guest accounts.

• Monitors the current status of the coupon, discount, and other promotional programs.

• Is able to function as a front desk agent especially in terms of check-in and check-out procedures.

• Tracks room revenues, occupancy percentages, and other front office statistics.

• Prepares a summary of cash, check, and credit card activities.

• Summarizes results of operations for management.

• Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.

• Prepare of End of day procedure.

• Must have complete knowledge of emergency procedures.

• Balance the day’s charges, making corrections as necessary.

• Run end of day process in property management software (PMS).

• Understand principles of auditing, balancing, and closing out accounts.

• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

• Understand and knows how to perform check-in and check-out procedures.