Hotel Night Auditor

WI- Moxy Madison Downtown; Madison (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Referral incentives

Volunteer hours & recognition

Job summary

Night Auditor position at Moxy Madison Downtown in Madison, WI. Open to overnight shifts from 11:00 p.m. to 7:00 a.m., with Monday–Friday, weekends, and holidays flexibility. Starting pay $17.00–$20.00 per hour, with potential for higher wages for experienced candidates.

The role balances nightly financial records, assists guests, and supports daily front desk operations. We offer growth, mentorship, and a collaborative team culture in an award-winning workplace.

Qualifications

• Overnight availability required.
• Basic understanding of accounting practices and ability to compile facts and figures.
• Strong verbal and written communication and interpersonal skills.
• Customer service-oriented with a focus on guest satisfaction.

Responsibilities

• Conduct daily front desk audit, balancing, posting, and reporting of cash and credit operations.
• Greet guests warmly and interact professionally.
• Provide high-quality guest service by anticipating needs and resolving issues promptly.
• Process reservations, check-ins/outs, and payments.
• Handle phones, maintain cash drawer, and operate office equipment.
• Follow safety procedures to ensure guest and property security.

Skills

Overnight work

Accounting basics

Communication

Customer service

Attention to detail

Problem solving

Job description

Night Auditor

Join a 2026 USA Today Top Workplace Winner!

Starting at $17.00-$20.00/hour, experienced candidates may qualify for a higher wage

Flexible availability required Monday to Friday, Weekends, and Holidays

Open to Overnight shifts from 11 pm to 7 am

The Night Auditor position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Madison Downtown.

All shifts are overnight shifts. Our friendly and attentive Night Auditor i s committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.

How You'll Make An Impact

• Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records
• Greet and interact with guests in a warm, friendly and professional manner
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
• Make reservations, check-in and check-out guests, process payments
• Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures

To Be Successful In This Role, You'll Bring

• Ability to work overnight from 11:00p.m. until 7:00 a.m.
• Understanding of general accounting practices and ability to compile facts and figures
• Strong oral and written communication and interpersonal skills
• Motivated to maintain excellent customer service reputation
• Strong attention to detail, organization and follow-up abilities
• Ability to be patient and creatively problem solve

Why You'll Love Working Here

Career Growth

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

• Worldwide hotel discounts and complimentary stays atNCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions