Night Audit

White Lodging Services, Inc.

Chicago (IL)

On-site

USD 37,000 - 39,000

Part time

5 days ago
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Benefits offered by this job

DailyPay
401(k) matching
Paid time off
Hotel room and travel discounts
Growth opportunities across properties
Insurance (medical, dental, vision)
Life and disability insurance
Parental leave
Employee Assistance Program

Job summary

White Lodging Services, Inc. is seeking a Night Auditor to join our hotel front desk and accounting team. This full-night position balances transactions, runs audits, and delivers exceptional guest service while guests sleep.

Training is provided for the right candidate with the right attitude and attention to detail. As a Night Auditor, you will ensure accuracy in nightly reports, handle check-ins/outs, and maintain security of guest information.

Qualifications

  • Experience at a hotel front desk or night audit is preferred.
  • Strong communication and guest service skills.
  • Sharp attention to detail and accuracy in reports.
  • Ability to handle confidential information securely.
  • Willing to work overnight, including weekends and holidays.

Responsibilities

  • Balance hotel and restaurant transactions nightly, including card and cash.
  • Run nightly audit reports and prepare end-of-night summaries for management.
  • Handle check-ins and check-outs during overnight hours with courtesy and efficiency.
  • Reconcile credit card transactions and cash handling per procedures.
  • Follow hotel accounting and cash-handling policies and brand standards.
  • Explain standard hotel reports, folios, and procedures to supervisors as needed.
  • Maintain guest information security and privacy during shifts.
  • Respond promptly to guest concerns and resolve issues professionally.

Skills

Front desk experience
Night audit
Guest service
Attention to detail
Communication skills
Team collaboration
Overnight shifts flexible

Job description

Description
Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country’s most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

We are hiring a Night Auditor to join our hotel front desk and accounting team. This is a full-time overnight hotel role for a detail-oriented hospitality professional who thrives in a guest-facing environment and brings the focus and accuracy needed to balance hotel transactions, run nightly audit reports, and deliver exceptional guest service — all while the rest of the world sleeps. Whether you're an experienced Night Auditor, a front desk agent looking to grow into hotel accounting, or someone searching for overnight hotel jobs or night auditor jobs with real benefits and a clear path for advancement, White Lodging is the place to build your hospitality career. With multiple hotel properties in each market, we offer more growth opportunities than a single-property employer ever could.

Responsibilities
What You'll Do
  • Serve as the primary point of contact for hotel guests during overnight hours — assisting guests efficiently, courteously, and professionally with all front desk functions including check-in, check-out, and special requests
  • Balance all hotel and restaurant transactions at the close of each business day — including credit card reconciliation, cash handling, and change fund management as part of the nightly hotel audit process
  • Consistently follow all hotel credit, cash-handling, and accounting procedures in accordance with White Lodging standards and brand compliance requirements
  • Run nightly audit reports, record all hotel revenues and statistics accurately, and prepare end-of-night financial summaries for hotel management review
  • Read, analyze, interpret, and clearly explain standard hotel reports, guest folios, and emergency procedures — serving as the on-site point of authority during overnight hours
  • Ensure the security and confidentiality of all guest information and hotel data throughout every overnight shift
  • Effectively respond to and resolve guest concerns and complaints with professionalism, empathy, and a genuine commitment to guest satisfaction
  • Perform other duties as assigned
What You'll Bring
  • Previous hotel front desk, night auditor, or hospitality experience preferred — not required; we will train the right candidate with the right attitude and attention to detail
  • Strong communication skills and a genuine passion for delivering exceptional guest service during overnight hotel hours
  • Sharp attention to detail and accuracy — you take pride in balanced reports, error‑free folios, and a clean audit every night
  • An outgoing, positive personality with the flexibility and composure to adapt to any guest situation that arises during an overnight shift
  • A collaborative mindset and genuine desire to contribute to the hotel front desk team — even when working independently through the night
  • Physical ability to stand and move at a fast pace for extended periods; full availability to work overnight shifts, weekends, and holidays as a 24‑hour hotel operation requires
Other information

**This is a part‑time position and some flexibility is required.

What You Can Look Forward To
  • Advanced scheduling with easy shift swapping via our app
  • DailyPay — get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full‑time associates also receive:
    • Medical, dental, and vision insurance — starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

Compensation starts at range between $27.25 and $27.35 per hour

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