Hotel Night Auditor

WizeHire, Inc; Houston (TX); On-site; USD 20,664 - 23,419; Full time

Job summary

A contemporary hotel in Houston is seeking a Night Auditor to work overnight shifts. The role requires strong customer service skills and bookkeeping experience. Responsibilities include delegating tasks, resolving guest complaints, and auditing financial records. Qualified candidates should have a high school diploma, computer proficiency, and flexibility with hours. The hotel offers a team-oriented environment and growth opportunities. Compensation ranges from $15 to $17 hourly, and the position is focused on enhancing customer satisfaction.

Qualifications

• Experience in hotel front desk, guest services, or night audit preferred.
• Flexible overnight hours required.
• Proficiency with computers essential.

Responsibilities

• Delegate housekeeping, security, and service requests.
• Prepare daily, weekly, and monthly reports.
• Ensure all guests have a pleasant stay.
• Audit and reconcile financial records.

Skills

Customer service skills

Bookkeeping experience

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

Reservation software

Accounting software

Job description

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel • Houston , TX , US

Posted 3 days ago

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Process additional administrative, bookkeeping. and accounting procedures as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Qualifications

• High school diploma or equivalent required; some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Flexible overnight hours are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Excellent customer service and communication skills are required

Compensation

$15 - $17 hourly

About Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park.

Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.