Night Audit & Guest Services Specialist

WizeHire, Inc; Houston (TX); On-site; USD 20,664 - 23,419; Full time

Job summary

A contemporary hotel in Houston is seeking a Night Auditor to work overnight shifts. The role requires strong customer service skills and bookkeeping experience. Responsibilities include delegating tasks, resolving guest complaints, and auditing financial records. Qualified candidates should have a high school diploma, computer proficiency, and flexibility with hours. The hotel offers a team-oriented environment and growth opportunities. Compensation ranges from $15 to $17 hourly, and the position is focused on enhancing customer satisfaction.

Qualifications

• Experience in hotel front desk, guest services, or night audit preferred.
• Flexible overnight hours required.
• Proficiency with computers essential.

Responsibilities

• Delegate housekeeping, security, and service requests.
• Prepare daily, weekly, and monthly reports.
• Ensure all guests have a pleasant stay.
• Audit and reconcile financial records.

Skills

Customer service skills

Bookkeeping experience

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

Reservation software

Accounting software

Job description

A contemporary hotel in Houston is seeking a Night Auditor to work overnight shifts. The role requires strong customer service skills and bookkeeping experience. Responsibilities include delegating tasks, resolving guest complaints, and auditing financial records. Qualified candidates should have a high school diploma, computer proficiency, and flexibility with hours. The hotel offers a team-oriented environment and growth opportunities. Compensation ranges from $15 to $17 hourly, and the position is focused on enhancing customer satisfaction.