Hotel Night Auditor

NCG Hospitality; Glendale (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a top-rated hospitality company as a Hotel Night Auditor. This role is perfect for those who thrive in a fast-paced environment and are passionate about providing exceptional customer service. You will be responsible for conducting nightly audits, balancing financial transactions, and ensuring guest satisfaction during overnight shifts. With a commitment to professional development and a supportive work culture, this position offers an exciting opportunity to grow within a family-owned business that values its employees. If you're ready to make a difference in the hospitality industry, this is the place for you!

Benefits

Paid Sick Time

Paid Time Off

Flexible Schedules

Health, Dental, and Vision Plans

401(k) Retirement Plan

Team Member Travel Perks

Professional Development Opportunities

Free Night Stays at Hotels

Same Day Pay

Referral Program

Qualifications

• Experience in customer service and hospitality roles.
• Understanding of basic accounting and financial reporting.

Responsibilities

• Perform nightly audits and balance financial transactions.
• Greet guests and ensure high-quality service.
• Handle guest complaints and service requests promptly.

Skills

Customer Service

Accounting Practices

Communication Skills

Attention to Detail

Education

High School Diploma

Associate's Degree in Hospitality Management

Tools

Computer Reservation Systems

Office Equipment

Job description

Join to apply for the Hotel Night Auditor role at NCG Hospitality

2 weeks ago Be among the first 25 applicants

Join to apply for the Hotel Night Auditor role at NCG Hospitality

Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Hotel Night Auditor at the Glendale Westgate Hilton Properties.

Why You’ll Love Working with Us

The Glendale Westgate Hilton Properties is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.

Achievements for NCG Hospitality and our portfolio of properties include:

• USA Today Top Workplace Winner 2025
• WI State Journal Top Workplace 2025
• Madison Magazine Best Places to Work 2025
• AZ Central Top Workplace 2024
• Cultural Excellence Award 2024
  
  
  

** Starting wage for this position is $17.00 per hour but final wage will be based on experience**

All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.

How do I make an impact on my team?

• Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records
• Greet and interact with guests in a warm, friendly and professional manner
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
• Work in cooperation with other departments to ensure a positive guest experience
• Use computer system to make reservations, check-in and check-out property guests, process payments
• Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
• Ensure guest and property safety by knowing all safety, security and emergency procedures
• Process departmental reports
  
  
  

Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

Professional Development:

• Dedicated training and development with opportunities for growth
• Educational and professional certification assistance
  
  
  

Team Member Travel Perks:

• Worldwide hotel stays starting at forty-nine dollars per night
• Rate based on availability and property brand
• Free night stays at NCG Hospitality hotels
  
  
  

Core Benefits:

• Paid Sick Time
• Paid time off and anniversary day off with pay
• Paid volunteer hours → Earn money for community service!
• Flexible schedules
  
  
  

Health and Wellness:

• Health, Dental and Vision plans
• Virtual telehealth services
• Team Member Assistance Program with mental health resources
• TeleDoc confidential counseling
• Health and fitness monthly reimbursement program
  
  
  

Financial:

• 401(k) retirement plan
• 100% match on the first 3% and 50% match on the next 2% of team member contributions
• Same day pay
• Catch Of The Day Program → Earn money for helping other team members and guests!
• Everyone Sells → Earn money for bringing in business to our properties!
• Referral program for team members
  
  
  

What does success look like in this role?

• Ability to work overnight from 11:00 p.m. until 7:00 a. m.
• Understanding of general accounting practices and ability to compile facts and figures
• Strong oral and written communication and interpersonal skills
• Motivated to maintain excellent customer service reputation
• Strong attention to detail, organization and follow-up abilities
• Reliability and honesty
• Desire to contribute to a supportive and effective team
• Ability to be patient and creatively problem solve
  
  
  

Who is NCG Hospitality?

We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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