Hotel Manager & Operations Leader - Hybrid & Mentorship

InnovateCore Corp; Concord (CA); Hybrid; USD 135,000 - 195,000; Full time

Benefits offered by this job

Hybrid work

Paid learning days

Facilitation mentor

Job summary

InnovateCore Corp. in Concord, CA is seeking a Hotel Manager with 6+ years of experience in Property Management Systems and facilitation workflows. The role emphasizes collaboration, customer outcomes, and proactive documenting of results.

The position offers a hybrid work arrangement, paid learning days, and mentorship focused on Facilitation growth. Candidates should be prepared to help align cross-team handoffs and uphold a culture of accountability at the Concord office.

Qualifications

• 6+ years of putting Property Management Systems to work in a general setting.
• Hands-on experience with modern Facilitation workflows and tooling.
• Strong collaboration and communication skills.
• Ability to resolve customer concerns with a outcomes-focused approach.

Responsibilities

• Earn the trust to make detail-focused judgment calls without a committee.
• Resolve customer concerns with patience and a focus on outcomes.
• Map the handoffs between CA teams so nothing falls in the cracks.
• Own your mistakes loudly and your wins quietly.
• Champion a positive, collaborative culture throughout the Concord, CA office.
• Refuse to let Property Management Systems debt quietly accumulate on your watch.
• Maintain clear documentation of work performed and outcomes delivered.

Skills

Collaboration

Attention to detail

Customer issue resolution

Documentation

Facilitation

PM Systems knowledge

Tools

Property Management Systems

Job description

InnovateCore Corp. in Concord, CA is seeking a Hotel Manager with 6+ years of experience in Property Management Systems and facilitation workflows. The role emphasizes collaboration, customer outcomes, and proactive documenting of results.

The position offers a hybrid work arrangement, paid learning days, and mentorship focused on Facilitation growth. Candidates should be prepared to help align cross-team handoffs and uphold a culture of accountability at the Concord office.