Hotel Manager on Duty (MOD)

iQon Hospitality; Butte (MT); Sur place; USD 52 000 - 62 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Paid time off

Medical insurance

401(k) retirement plan (US only)

Résumé du poste

Motel 6 in Butte, MT is seeking a skilled Manager on Duty to oversee daily hotel operations and a team of associates. You will manage reservations, supervise staff, monitor finances, and develop growth strategies while delivering exceptional guest experiences.

The role requires strong leadership, excellent communication, and the ability to adapt to shifting business needs, including evenings and weekends as required.

Qualifications

• Minimum 2 years of experience in a management role.
• Strong leadership and problem-solving skills.
• Excellent communication and customer service abilities.
• Willingness to work evenings, weekends and holidays.
• Background check may be required.

Responsabilités

• Manage a team, set performance expectations, train staff and handle employee relations.
• Oversee reservations and guest check-in/check-out using a computerized system.
• Develop growth strategies and improve processes.
• Monitor market trends and adapt to business needs.
• Handle guest complaints professionally.
• Perform light cleaning duties and restock supplies.
• Communicate effectively with team and management.
• Other duties as assigned.

Connaissances

Leadership

Problem-solving

Communication

Customer service

Adaptability

Outils

Reservation system

Description du poste

Hotel Location: Motel 6 at 220 N Wyoming Street, Butte, MT 59701

Introduction:

We are seeking a skilled and experienced Manager on Duty to join our team and assist in the day-to-day operations of our business. The Manager on Duty will be responsible for managing a team of employees, overseeing the budget and financial performance of the hotel, and developing and implementing strategies for growth and success. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

• Manage a team of employees, including setting performance expectations, providing training and development, and managing employee relations
• Manage reservations and check guests in and out using a computerized system
• Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes
• Monitor market trends and adapt to changing business needs
• Handle guest complaints and concerns with grace and professionalism
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Communicate effective with other team members andQi management
• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience in a management role
• Strong leadership and problem-solving skills
• Ability to adapt to changing business needs
• Excellent communication and customer service skills
• Flexibility to work evenings, weekends, and holidays as needed
• All applicants will be subject to a standard background check, which may include a criminal history review

Perks:

• Competitive salary
• Paid time off
• Medical, dental, and vision insurance
• 401(k) retirement plan (US only), Employer RRSP match (Canada only)