General Manager

My Place Hotels of America; Billings (MT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay with 70k-90k salary

PTO

Health Insurance

Direct Deposit

Cross-Training

Growth Potential

Job summary

My Place Hotels of America in Billings, MT seeks a General Manager to lead a small, hands-on team and oversee every aspect of hotel operations from strategy to guest interactions.

The role requires multi-tasking, strong communication, and a willingness to step into any position, with salary range $70,000–$90,000 and benefits including PTO and health insurance.

Qualifications

• Bachelor's degree required.
• Experience supervising hotel staff.
• Willingness to perform duties across hotel departments.

Responsibilities

• Lead development and execution of strategies to drive hotel success.
• Oversee HR: hiring, training, scheduling for a small team.
• Ensure safety protocols are followed to protect guests, staff and property.
• Maintain high quality standards across all hotel areas.
• Oversee maintenance and upkeep of the property.
• Foster positive relations with the local community and promote the brand.

Skills

Basic Computer Skills

Strong Communication Skills

Organizational Abilities

Technical Understanding

Dependability

Attention to Detail

Education

Bachelor's degree

Job description

About The Role

As the General Manager of My Place Hotel, you'll be at the helm of a small yet dynamic and complex business. This role is perfect for someone who enjoys wearing many hats and thrives in a hand-on environment. With a small team of employees, you'll have the unique opportunity to be involved in every aspect of hotel operations, from strategic planning to daily guest interactions. This is a role for a leader who takes pride in ensuring the hotel runs efficiently.

Location:

My Place Hotel- Billings MT

About The Role

As the General Manager of My Place Hotel, you'll be at the helm of a small yet dynamic and complex business. This role is perfect for someone who enjoys wearing many hats and thrives in a hand-on environment. With a small team of employees, you'll have the unique opportunity to be involved in every aspect of hotel operations, from strategic planning to daily guest interactions. This is a role for a leader who takes pride in ensuring the hotel runs efficiently.

What You'll Do

As the General Manager, you will have a broad range of responsibilities.

• Strategic Planning: Lead the development and execution of strategies to drive the hotel's success and achieve long-term goals.
• Human Resource Management: Oversee many aspects of HR, including hiring, training, scheduling, and managing a small team of diverse employees.
• Safety and Security: Ensure that all safety protocols are followed to protect guests, staff, and property.
• Quality Assurance: Maintain high standards of quality across all areas of the hotel, ensuring that guests receive the best possible experience.
• Property Maintenance: Oversee the maintenance and upkeep of the hotel, ensuring that everything is in working order and looking its best.
• Community Relations: Build and maintain positive relationships with the local community to enhance the hotel's reputation and drive business.
• Brand Loyalty: Foster a strong connection to the My Place brand by consistently delivering top-notch service and amenities. Promoting My Place Hotels' loyalty program Stay Rewarded to employees, guests, and community members.
• Accounting and Payroll: Manage the hotel's finances and cash handling, to ensure accuracy.
• Sales and Marketing Support: Assist in driving sales and marketing efforts to promote the property and increase occupancy.
• Decision-Making: Make informed decisions that impact the hotel's operations, staff, and guests.
• Communication: Serve as the central point of communication, ensuring that all staff are informed, motivated, and working together seamlessly.
• Competitor Awareness: Stay informed about local competition and adjust strategies to keep the hotel ahead in the market.
• Hands-On Management: Be ready to step in and perform any role within the hotel, including front desk, guest services, night audit, housekeeping, maintenance, shuttle driving, and delivering breakfast-in-bed.

What We're Looking For

To succeed as a General Manager, you'll need the ability to adapt to a wide range of tasks:

• Basic Computer Skills: Proficiency in Microsoft Office and other basic computer applications.
• Strong Communication Skills: Excellent written and verbal communication skills to effectively interact with staff, guests, and community members.
• Organizational Abilities: Strong multi-tasking and organizational skills to keep the hotel running smoothly.
• Technical Understanding: A good grasp of engineering principles to oversee maintenance tasks.
• Dependability: A reliable, professional approach, with consistency and dedication.
• Attention to Detail: A meticulous eye for detail to enforce brand standards.

Physical Demands

• Ability to drive a vehicle and travel by airplane.
• Ability to inspect all areas of the hotel premises.
• Capable of assisting guests in emergency situations.
• Willingness and ability to perform the duties of any hotel position.

Licenses Or Certification

• Valid driver's license
• Insurability for driving

Education And/or Experience

Bachelor's degree

Supervisory Responsibility

As the General Manager, you will supervise and lead all hotel staff.

Travel

Occasional overnight travel will be required.

Safety Requirements

Must be aware and conform to all safety requirements when in the facility, operating motor vehicles, or in the field performing duties for the company.

Benefits

• Competitive Pay: $70,000 - $90,000
• PTO
• Health Insurance
• Direct Deposit
• Cross-Training
• Growth Potential

Why Join Us?

This is a unique opportunity to take charge of a hotel with a hands-on approach, managing everything from the big picture to the small details. If you're excited about the idea of leading a team and playing an active role in every aspect of hotel management, we encourage you to apply.

Salary: $70000 - $90000 per year