Hotel Maintenance Technician I

HEI Hotels & Resorts; Arkansas; On-site; USD 30,000 - 43,000; Full time

Job summary

HEI Hotels and Resorts' The Westin Cleveland is seeking a Facilities Engineer to maintain building systems and ensure guest safety. This role focuses on preventative maintenance, energy efficiency, and adherence to SOPs while delivering reliable service in a luxury hotel setting.

The position requires vocational trades experience in HVAC, electrical, plumbing or carpentry, with strong communication and physical dexterity.

Qualifications

• Vocational schooling, military training, certification and/or experience in building related trades.
• Hotel experience preferred.
• Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation.
• Must be able to receive instructions and communicate progress of work assignments.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.

Responsibilities

• Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality standard.
• Perform preventative maintenance assignments on a scheduled basis (e.g., room care).
• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
• Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
• Service the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintain the building exterior and curb appeal (e.g., snow removal, lawn care, painting, gardening).
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
• Move furniture and fixtures throughout the building.
• Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
• Exposure to extreme temperatures.
• Operation of heavy machinery.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

HVAC

Electrical

Plumbing

Carpentry

Job description

HEI Hotels and Resorts' The Westin Cleveland is seeking a Facilities Engineer to maintain building systems and ensure guest safety. This role focuses on preventative maintenance, energy efficiency, and adherence to SOPs while delivering reliable service in a luxury hotel setting.

The position requires vocational trades experience in HVAC, electrical, plumbing or carpentry, with strong communication and physical dexterity.