Hotel Maintenance Technician: Guest Experience Focus

Extended Stay America; Virginia Beach (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

Extended Stay America in Virginia Beach is seeking a Maintenance Technician to uphold guest comfort and property standards. You will perform repairs, routine maintenance, and inspections to ensure guest rooms and public areas remain pristine and functional.

Responsibilities include addressing guest requests, maintaining equipment, and following safety policies. This role requires attention to detail, reliability, and the ability to work with minimal supervision in a busy hotel environment.

Qualifications

• Reads and speaks English proficiently.
• Understands safety rules and maintenance procedures.
• Writes routine reports and keeps records.
• Uses basic math for measurements and quantities.
• Exercises good judgment in guest interactions and repairs.

Responsibilities

• Maintain guest rooms and common areas to standards.
• Respond to guest requests with timely follow-through.
• Perform out-of-room cleaning and upkeep of interior/exterior areas.
• Carry out repairs listed on work orders promptly and professionally.
• Do preventive maintenance inspections and repairs per schedule.
• Follow Green Shield Binder procedures and document deficiencies.
• Keep maintenance areas organized and tool inventory secured.
• Ensure safety equipment and fire systems are functional and compliant.

Skills

English proficiency

Safety awareness

Written reports

Measurement units

Judgment under pressure

Guest issue resolution

Education

HS Diploma or GED

Job description

Extended Stay America in Virginia Beach is seeking a Maintenance Technician to uphold guest comfort and property standards. You will perform repairs, routine maintenance, and inspections to ensure guest rooms and public areas remain pristine and functional.

Responsibilities include addressing guest requests, maintaining equipment, and following safety policies. This role requires attention to detail, reliability, and the ability to work with minimal supervision in a busy hotel environment.