Hotel Maintenance Technician — Expert Troubleshooter

IHG Hotels; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

InterContinental Hotels & Resorts is seeking a Maintenance Technician to perform general maintenance and safety tasks to ensure quality and security of the property and its guests. You will assist in rounds, repairs, pool service, and electrical checks, while following established procedures.

The role requires attention to detail, teamwork, and the ability to work with Chief Engineer or Director of Facilities. Nights, weekends, or holidays may be required.

Qualifications

• Two years of general maintenance experience preferred.
• High school graduate or equivalent vocational training.
• Fluency in job related English, both verbal and non-verbal.

Responsibilities

• Perform work in a timely manner.
• Ensure the security, care of tools, equipment, and supplies.
• Keep all Facilities areas clean and safe.
• Problem solving, reasoning, organizational abilities are used often.
• May be required to work nights, weekends, and/or holidays.
• Make rounds and check all mechanical spaces, running equipment / machinery once per shift noting and reporting any deficiencies to the Chief Engineer or Director of Facilities.
• Perform general repairs and preventative maintenance as needed both rooms and equipment.
• Check fire control panel and fire pump.
• Check Emergency Generator once per shift.
• Check for any daily assigned projects and complete in a timely manner.
• Respond to complaints or problems from guests or other departments in a timely manner;
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Receive daily work assignments from Chief Engineer / Director of Facilities as directed or via HotSOS and close out in a timely manner.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
• Conduct routine inspections of premises and equipment
• Repair machines, equipment or structures as necessary, including telephones, TV's.
• Be first responder for TV, and phone complaints.
• Make rounds checking all areas of the facility reporting any mechanical, security, or safety concerns.
• Assist other hotel team members as instructed by Chief Engineer or Director of Facilities.
• Safely handle chemicals for designated use as per Safety Data Sheets.
• Ensure security of all spaces and any assigned keys.

Skills

General maintenance

English fluency

Hand and power tools

Teamwork

Organizational skills

Problem solving

Attention to detail

Education

High school diploma

Tools

HotSOS

Computer literacy

Job description

InterContinental Hotels & Resorts is seeking a Maintenance Technician to perform general maintenance and safety tasks to ensure quality and security of the property and its guests. You will assist in rounds, repairs, pool service, and electrical checks, while following established procedures.

The role requires attention to detail, teamwork, and the ability to work with Chief Engineer or Director of Facilities. Nights, weekends, or holidays may be required.