Hotel Facilities Technician

Kimpton Hotels & Restaurants; United States; On-site; USD 30,000 - 41,000; Full time

Job summary

InterContinental Hotels & Resorts is seeking a Maintenance Technician to perform general maintenance to uphold quality and safety standards across the property. The role includes security duties and safeguarding guests, staff, and assets.

Candidates should have at least two years of maintenance experience, a high school diploma or equivalent, and fluency in English. Proficient with HotSOS, basic computer use, hand and power tools, and able to lift up to 75 pounds.

Qualifications

• Two years general maintenance experience preferred.
• High school graduate or equivalent vocational training.
• Fluency in job related English, both verbal and non-verbal.
• Work and perform job functions with minimal supervision.
• Work cohesively with co-workers as part of a team.
• Be well organized and follow instructions.
• Be computer literate and able to use HotSOS, email, and other computer programs used within the department.
• Skilled in use of hand and power tools.
• Focus attention on details and report any deficiencies.
• Prioritize tasks and comply with deadlines for work assignments.
• Be a clear thinker and perform well under pressure work assignments.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Exert physical effort in transporting equipment up to 75 pounds.
• Endure various physical movements throughout the work areas.
• Reach 6’ 8” feet/inches.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas.
• Make rounds and check all mechanical spaces, running equipment / machinery once per shift noting and reporting any deficiencies to the Chief Engineer or Director of Facilities.
• Perform general repairs and preventative maintenance as needed both rooms and equipment.
• Check fire control panel and fire pump o
• Check Emergency Generator once per shift.
• Check for any daily assigned projects and complete in a timely manner.
• Respond to complaints or problems from guests or other departments in a timely manner;
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Receive daily work assignments from Chief Engineer / Director of Facilities as directed or via HotSOS and close out in a timely manner.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
• Conduct routine inspections of premises and equipment
• Repair machines, equipment or structures as necessary, including telephones, TV’s.
• Be first responder for TV, and phone complaints.
• Make rounds checking all areas of the facility reporting any mechanical, security, or safety concerns.
• Assist other hotel team members as instructed by Chief Engineer or Director of Facilities.
• Safely handle chemicals for designated use as per Safety Data Sheets.
• Ensure security of all spaces and any assigned keys.

Responsibilities

• Perform general maintenance work to meet hotel standards for quality and safety.
• Maintain security, care of tools and equipment; ensure cleanliness of facilities areas.
• Respond to guest or department requests promptly and professionally.
• Check and report deficiencies to Chief Engineer or Facilities Director.
• Assist in preventive maintenance and repairs of rooms and equipment.
• Operate pool maintenance tasks and keep logs for chemicals and filters.
• Assist with electrical systems checks and minor repairs as needed.
• Support other team members as directed by the Chief Engineer or Facilities Director.

Skills

General maintenance

Teamwork

Attention to detail

Under pressure

Physical stamina

Education

High school diploma / vocational training

Tools

HotSOS

Email

PC skills

Job description

InterContinental Hotels & Resorts is seeking a Maintenance Technician to perform general maintenance to uphold quality and safety standards across the property. The role includes security duties and safeguarding guests, staff, and assets.

Candidates should have at least two years of maintenance experience, a high school diploma or equivalent, and fluency in English. Proficient with HotSOS, basic computer use, hand and power tools, and able to lift up to 75 pounds.