Hotel Maintenance Tech – Guest Experience Advocate

Delta Hotels by Marriott; Chesapeake (VA); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Dental insurance

Medical, Dental, Vision & 401 (k) with

Voluntary Short Term

Life & Accidental Death Insurance

Hotel Discounts

Paid Time Off

Training and Development Opportunities

Job summary

LTD Hospitality Group is seeking Maintenance Technicians to perform scheduled cleaning and maintenance in guest rooms and throughout the hotel, ensuring high standards of cleanliness and repair. The role requires following GC/PM checklists, documenting work, and promptly addressing guest and associate requests.

Ideal candidates have at least 1 year in maintenance, strong safety knowledge, and excellent communication. Weekend and holiday availability is required in a hospitality environment.

Qualifications

• At least 1 year of experience in a maintenance capacity.
• Have thorough knowledge of emergency procedures.
• Manage one’s time to complete daily activities according to work schedule.
• Communicate effectively with guests and co-workers in order to accurately receive and convey information.
• Excellent attention to detail.
• Physical strength and manual dexterity to operate necessary equipment and perform required maintenance/cleaning duties including lifting/moving heavy furniture.
• Meet attendance requirements with dependability and consistency.
• Must be able to work weekends and holidays.

Responsibilities

• Perform the guest room preventive maintenance and general clean program on scheduled system per guidelines.
• Utilize General Clean and Preventive Maintenance (GC/PM) checklists.
• Record and log work performed. Store files and reports as per guidelines.
• Monitor progress and results through control systems.
• Remedy guest and associate requests and complaints as efficiently and timely as possible.
• Comply with all hotel, and government operating procedures.
• Inform management of any safety hazards.
• Associates are to work as a team helping all teammates to complete the required activities, which will ensure guest satisfaction.
• Attend Continuous Improvement Meetings regularly.
• Comply with Standard Operating Procedures and daily responsibilities.
• Complete maintenance work orders in a timely manner.
• Other and all duties, projects, and tasks as assigned.

Skills

1 year maintenance experience

Emergency procedures knowledge

Time management

Guest and coworker communication

Attention to detail

Physical strength and dexterity

Dependability and attendance

Weekend/holiday availability

Job description

LTD Hospitality Group is seeking Maintenance Technicians to perform scheduled cleaning and maintenance in guest rooms and throughout the hotel, ensuring high standards of cleanliness and repair. The role requires following GC/PM checklists, documenting work, and promptly addressing guest and associate requests.

Ideal candidates have at least 1 year in maintenance, strong safety knowledge, and excellent communication. Weekend and holiday availability is required in a hospitality environment.