Hotel Maintenance Manager

Hotel Leveque; Milwaukee (WI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development and promotion

Job summary

First Hospitality seeks a Hotel Maintenance Manager for Homewood Suites by Hilton Milwaukee Downtown. You will lead the engineering department, oversee preventive maintenance, and ensure guest comfort and safety.

Based in Milwaukee, this on-site role offers a comprehensive benefits package and growth opportunities within First Hospitality's portfolio. The position requires 5+ years in maintenance or engineering and strong leadership skills.

Qualifications

• 5+ years of maintenance or engineering experience.
• High School diploma or equivalent.
• Electrical and/or plumbing certification preferred.
• Valid driver’s license may be required.

Responsibilities

• Proactively maintain building structure, systems, and equipment through preventative and routine maintenance.
• Coordinate grounds and custodial work as needed.
• Operate tools and power equipment following safety guidelines.
• Perform repairs including plumbing, painting, carpentry, sheetrock, and electrical work.
• Prioritize maintenance to minimize guest disruption.
• Communicate with hotel departments for timely maintenance responses.
• Address guest concerns and relay issues to relevant departments.
• Maintain professionalism aligned with hotel brand and standards.
• Train and support the hotel’s engineering team.
• Communicate emergency procedures and assist guests during emergencies.
• Log and balance house bank if applicable.

Skills

Maintenance

Team leadership

Safety knowledge

Electrical

Plumbing

Driver's license

Education

High School diploma

Certifications preferred

Job description

be the leader in hotel functionality and safety

Compensation: $60,000 to $65,000 per year plus bonus

What's in it for you

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

The Hotel Maintenance Manager is responsible for the overall maintenance, upkeep, and functionality of the hotel physical structure, mechanical systems, equipment, and guestrooms. Hotel Maintenance Managers must be highly self-motivated and regimented to ensure routine maintenance tasks are completed safely and to standard. Serving as the lead of the hotel’s engineering department, the Hotel Maintenance Manager must also lead and develop the maintenance team. The primary responsibility of the Hotel Maintenance Manager is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, effective troubleshooting of problems, support of guest and operational needs, and leadership of the engineering team.

What you'll be doing...

• Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance, recommending professional contractor support when needed.
• Ensure completion of grounds and custodial work as needed.
• Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others.
• Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work using the appropriate tools and methods consistent with standards of safety and quality.
• Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.
• Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.
• Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Train, instruct, and support the hotel’s engineering team.
• Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
• If applicable, maintain balance and security of house bank and accurately log all transactions.

Experience & Education:

• 5+ years of maintenance or engineering experience, preferably in a hotel or similar facility
• High School diploma or equivalency education certificate required
• Electrical and/or plumbing certification preferred
• Valid driver’s license may be required

Communication:

• Excellent verbal and written communication skills
• Must be able to speak, read, and write in primary language used in the workplace

Physical:

• 8+ hours per day; stand and walk frequently throughout the workday
• Reach, bend, stoop, kneel, and pivot frequently through workday
• Lift, lower, push, pull, and maneuver up to 75 pounds occasionally

About First Hospitality

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Homewood Suites by Hilton Milwaukee Downtown

Extended Stay

All-suite stay near Historic Third Ward

Find us downtown, 15 minutes from General Mitchell International Airport. We’re just north of the Historic Third Ward, with the Milwaukee Public Market, RiverWalk, restaurants, and bars within one block of us. Enjoy our complimentary evening social, Monday-Wednesday, and cooking in your fully equipped in-suite kitchen. WiFi and breakfast are free.

Homewood Suites by Hilton Milwaukee Downtown