Hotel Maintenance Technician - Proactive Upkeep & Guest Focus

Hotel Leveque; Milwaukee (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality, owner and operator of Homewood Suites by Hilton Milwaukee Downtown, seeks a Maintenance Engineer to uphold hotel systems and facilities. The role focuses on proactive upkeep, routine maintenance, and timely guest-focused repairs to ensure a seamless guest experience.

Responsibilities include preventive maintenance, safe use of tools, coordination with hotel departments, and adherence to safety and emergency procedures across the property.

Qualifications

• 2+ years of maintenance experience, preferably in a hotel or similar facility.
• Electrical and/or plumbing certification preferred.
• Valid driver’s license may be required.

Responsibilities

• Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance
• Complete grounds and custodial work as needed or assigned
• Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others
• Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work.
• Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.
• Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.
• Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know, maintain, and communicate hotel emergency procedures; inform and assist guests or hotel operations in emergencies.
• If applicable, maintain balance and security of house bank and accurately log all transactions.

Skills

Excellent verbal communication

Written communication

Driver's license

Education

High School diploma or equivalent

Job description

First Hospitality, owner and operator of Homewood Suites by Hilton Milwaukee Downtown, seeks a Maintenance Engineer to uphold hotel systems and facilities. The role focuses on proactive upkeep, routine maintenance, and timely guest-focused repairs to ensure a seamless guest experience.

Responsibilities include preventive maintenance, safe use of tools, coordination with hotel departments, and adherence to safety and emergency procedures across the property.