Hotel Maintenance Manager

Homewood Suites by Hilton Milwaukee Downtown; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

401(k) after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

First Hospitality is seeking a Hotel Maintenance Manager to oversee the maintenance, upkeep, and functionality of the hotel’s structure, systems, equipment, and guestrooms. You will lead the engineering team and proactively ensure safe, standard-compliant maintenance.

Responsibilities include proactive upkeep, supervising grounds and custodial work, coordinating with departments to address guest needs, and maintaining professionalism and safety standards across the property.

Qualifications

• 5+ years of maintenance or engineering experience, preferably in hotel or similar facility.
• Excellent verbal and written communication skills.

Responsibilities

• Proactively maintain the physical building structure, systems and equipment.
• Lead and develop the hotel’s engineering team.
• Coordinate with hotel departments to ensure timely maintenance responses.
• Ensure safety and compliance in all maintenance tasks.
• Prioritize repairs to minimize guest disruption.

Skills

Maintenance experience

Communication skills

Education

High School diploma or equivalent

Electrical/plumbing certification

Job description

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

The Hotel Maintenance Manager is responsible for the overall maintenance, upkeep, and functionality of the hotel physical structure, mechanical systems, equipment, and guestrooms. Hotel Maintenance Managers must be highly self-motivated and regimented to ensure routine maintenance tasks are completed safely and to standard. Serving as the lead of the hotel’s engineering department, the Hotel Maintenance Manager must also lead and develop the maintenance team. The primary responsibility of the Hotel Maintenance Manager is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, effective troubleshooting of problems, support of guest and operational needs, and leadership of the engineering team.

What you'll be doing...

• Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance, recommending professional contractor support when needed.
• Ensure completion of grounds and custodial work as needed.
• Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others.
• Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work using the appropriate tools and methods consistent with standards of safety and quality.
• Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.
• Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.
• Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Train, instruct, and support the hotel’s engineering team.
• Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
• If applicable, maintain balance and security of house bank and accurately log all transactions.

Experience & Education:

• 5+ years of maintenance or engineering experience, preferably in a hotel or similar facility
• High School diploma or equivalency education certificate required
• Electrical and/or plumbing certification preferred
• Valid driver’s license may be required

Communication:

• Excellent verbal and written communication skills
• Must be able to speak, read, and write in primary language used in the workplace

Physical:

• 8+ hours per day; stand and walk frequently throughout the workday
• Reach, bend, stoop, kneel, and pivot frequently through workday
• Lift, lower, push, pull, and maneuver up to 75 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.

FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.

Equal Opportunity Employer.

Source: Hospitality Online