Hotel Maintenance Assistant

NCG Hospitality; Milwaukee (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel Maintenance Assistant to join their team in the vibrant heart of Milwaukee. This role offers a unique opportunity to contribute to a premier hospitality property known for its luxurious accommodations and exceptional guest service. You will be responsible for performing preventative maintenance, general repairs, and ensuring the property remains attractive and safe for guests. With a strong emphasis on professional development and a supportive work environment, this position is perfect for individuals eager to grow in the hospitality sector and make a positive impact on guest experiences.

Benefits

Paid Sick Time

Paid time off

Flexible schedules

Health, Dental, and Vision plans

401(k) retirement plan

Team Member Assistance Program

Same day pay

Free night stays at NCG Hospitality hotels

Educational assistance

Team Member Travel Perks

Qualifications

• Prior hotel or building maintenance experience is desirable.
• General knowledge of mechanical, electrical, plumbing, and construction.

Responsibilities

• Perform guest room preventative maintenance duties.
• Respond promptly to reports of guest problems.
• Maintain the grounds and property in a clean and safe manner.

Skills

Mechanical knowledge

Electrical knowledge

Plumbing knowledge

Problem-solving skills

Reliability

Education

High School Diploma

Tools

Power tools

Hand tools

Job description

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Discover your future at The Trade Hotel Milwaukee, now hiring a Hotel Maintenance Assistant!

Why You’ll Love Working with Us

As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.

Our achievements include:

Hotel Opening of the Year 2023

Development Excellence Award 2024

AAA Four Diamond Hotel 2024

WRMCA Concrete Design Decorative Commercial Award 2024

About The Role

We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.

• Performs guest room preventative maintenance duties such as painting, battery replacement, smoke detector checks, and HVAC cleaning.
• Promptly responds to reports of guest problems and concerns
• Performs general repairs for guestrooms and the property
• Maintains the grounds, outbuildings, and parking areas in a clean, net, safe and attractive manner
• Checks Maintenance Tracking System regularly to ensure any maintenance requests are completed.
• Keeps team and Chief Engineer promptly and fully informed of all problems for timely corrective action
• Starting wage for this position is $18.00-20.00 per hour but final wage will be based on experience**
  
  
  

The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members:

Professional Development:

• Dedicated training and development with opportunities for growth
• Educational and professional certification assistance
  
  
  

Team Member Travel Perks:

• Worldwide hotel stays starting at forty-nine dollars per night
• Rate based on availability and property brand
• Free night stays at NCG Hospitality hotels
  
  
  

Core Benefits:

• Paid Sick Time
• Paid time off and anniversary day off with pay
• Paid volunteer hours → Earn money for community service!
• Flexible schedules
  
  
  

Health and Wellness:

• Health, Dental and Vision plans
• Virtual telehealth services
• Team Member Assistance Program with mental health resources
• TeleDoc confidential counseling
• Health and fitness monthly reimbursement program
  
  
  

Financial:

• 401(k) retirement plan
• 100% match on the first 3% and 50% match on the next 2% of team member contributions
• Same day pay
• Catch Of The Day Program → Earn money for helping other team members and guests!
• Everyone Sells → Earn money for bringing in business to our properties!
• Referral program for team members
  
  
  

What We Are Looking For

• Willingness to openly embrace and actively demonstrate the company's Vision, Mission, Values, Culture and Operating Philosophy
• Prior hotel, building or apartment maintenance experience is desirable, but not necessary
• General knowledge of mechanical, electrical, plumbing and building construction
• Common knowledge of power and hand tools
• Ability to perform task-oriented repetitive functions consistently, on-time and error free
• Demonstrate a team player attitude
• Ability to be patient and creatively problem solve
• Reliability and honesty
  
  
  

Who is NCG Hospitality?

We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

The Trade Hotel is owned and operated by NCG Hospitality, a USA Today Top Workplace Winner 2025

NCG Hospitality is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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