Hotel Logistics Coordinator — 24/7 Shift Support

inMy Jet; Cleveland (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Flexjet in Cleveland, OH is seeking a Hotel Logistics Coordinator to support the Scheduling Department by arranging lodging and ground transportation for crewmembers during duty times.

The role requires a high school diploma, 1-3 years in hotel/travel, and customer-service experience. You will handle inquiries, invoice coding, and daily reporting while staying professional in a fast-paced, 24/7 operation which may include nights and weekends.

Qualifications

• High school diploma or equivalent; 1-3 years in hotel/travel industry or customer service experience.
• Strong communication and problem-solving skills are required.
• Ability to multitask in a fast-paced environment with attention to detail.
• Proficiency with Microsoft Office and data entry.
• Maintain professionalism while collaborating with leadership.

Responsibilities

• Confirm hotel accommodations as designated by the SOPs.
• Arrange ground transportation as needed.
• Answer crewmember questions via email/phone.
• Complete invoice approval and coding.
• Update daily spreadsheets and reporting documents.
• Complete miscellaneous projects as assigned by supervisor.
• Conduct necessary research and provide solutions to crewmembers on Logistics issues.
• Other duties as assigned by manager.

Skills

Attention to detail

Communication skills

Problem solving

Multi-tasking

Teamwork

Professionalism

Analytical skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Flexjet in Cleveland, OH is seeking a Hotel Logistics Coordinator to support the Scheduling Department by arranging lodging and ground transportation for crewmembers during duty times.

The role requires a high school diploma, 1-3 years in hotel/travel, and customer-service experience. You will handle inquiries, invoice coding, and daily reporting while staying professional in a fast-paced, 24/7 operation which may include nights and weekends.