Hotel Logistics Specialist — 24/7 Scheduling & Travel

Flexjet LLC; Cleveland (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Flexjet LLC is seeking a Hotel Logistics Coordinator to join our Logistics team in Cleveland, OH. This role coordinates crewmember lodging and ground transportation during duty times, in partnership with the Scheduling Department.

Responsibilities include confirming hotel accommodations, arranging ground transport as needed, addressing crewmember questions by email or phone, and updating daily spreadsheets and reporting documents.

Qualifications

• High School Diploma or equivalent; 1-3 years experience in the hotel/travel industry; previous customer service experience; equivalent combination of education and/or experience

Responsibilities

• Confirm hotel accommodations as designated by the Standard Operating Procedures
• Arrange ground transportation if necessary
• Answer crewmember questions and requests via e-mail/phone
• Complete invoice approval and coding
• Update daily spreadsheets and reporting documents as needed
• Complete miscellaneous projects assigned by supervisor
• Responsible for completing necessary research and providing solutions to crewmembers that communicate and/or inquire about Logistics related issues
• Other duties and responsibilities as assigned by manager

Skills

Fast-paced

Detail-oriented

Communication skills

Multi-tasking

Microsoft Office

Analytical skills

Professionalism

Leadership interaction

Education

High School Diploma or equivalent

1–3 years in hotel/travel

Customer service experience

Tools

Microsoft Office

Job description

Flexjet LLC is seeking a Hotel Logistics Coordinator to join our Logistics team in Cleveland, OH. This role coordinates crewmember lodging and ground transportation during duty times, in partnership with the Scheduling Department.

Responsibilities include confirming hotel accommodations, arranging ground transport as needed, addressing crewmember questions by email or phone, and updating daily spreadsheets and reporting documents.