Hotel IT Director: 24/7 Tech Leadership

Montage Laguna Beach

Florida

On-site

USD 140,000 - 180,000

Full time

3 days ago

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Job summary

Montage International is seeking a Director of Information Technology to lead the property’s IT operations and ensure performance of all IT requirements as assigned by Corporate IT. You will oversee the IT department, coordinate with vendors, and drive secure, reliable technology across all outlets.

The role requires 7+ years in IT, strong hotel technology knowledge (Opera PMS, Micros POS, Amadeus HotSOS, Delphi S&C), and proven leadership.

Qualifications

7+ years' experience in IT.
Hotel technology knowledge such as Oracle Opera PMS, Micros POS, Amadeus HotSOS and Delphi S&C strongly preferred.
Microsoft desktop and server OS (Windows 7/10, Server 2012).
VMware and VDI support and deployment.
Must be able to multi-task with ease.
Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
Budgetary analysis capabilities required.

Responsibilities

Lead the property IT Department and provide around-the-clock technology support.
Implement processes and procedures to handle property-level requests for support, and coordinate with corporate IT and vendors.
Provision and resolve technology problems as requested or reported.
Maintain installed technology to meet vendor requirements and corporate IT standards.
Document disaster recovery procedures and production turnover for applications and systems.
Assist in monitoring and maintaining process servers and network functions.
Create and implement training plans addressing department needs and expectations.