Hotel IT Director - Lead 24/7 Tech Excellence

Pendry Tampa LLC; Tampa (FL); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Montage International seeks a Director of Information Technology to lead the property IT Department and oversee all IT operations. You’ll coordinate with Corporate IT to ensure seamless technology delivery across PMS, POS, and network systems.

The role requires strong hotel-tech experience, vendor management, and disaster recovery planning, with a focus on reliability and security across hospitality platforms.

Qualifications

• 7+ years’ experience in IT hotel technology applications knowledge such as Oracle Opera PMS, Micros POS, Amadeus HotSOS and Delphi S&C strongly preferred.
• Microsoft desktop and server OS (Windows 7/10, Server 2012), VMware and VDI support and deployment.
• Must be able to multi-task and manage multiple priorities in a fast-paced hotel environment.
• Budgetary analysis capabilities and data-driven decision making are required.

Responsabilités

• Develop, staff and lead the property IT Department to provide around-the-clock technology support.
• Implement processes to handle property-level IT requests and coordinate with corporate IT and vendors.
• Provision and resolve technology problems as requested or reported.
• Implement and maintain all installed technology to meet vendor requirements and corporate policies.
• Document disaster recovery procedures and perform production turnover for core systems (PMS, HSIA, CRS, CRM, Finance, POS).
• Administer network and database server software and ensure integration with LAN hardware/software.

Connaissances

IT hotel tech knowledge

Multitasking

Data analysis

Customer service

Formation

Bachelor's degree preferred

Outils

Oracle Opera PMS

Micros POS

Amadeus HotSOS

Delphi S&C

Windows Server 2012

VMware

VDI

Description du poste

Montage International seeks a Director of Information Technology to lead the property IT Department and oversee all IT operations. You’ll coordinate with Corporate IT to ensure seamless technology delivery across PMS, POS, and network systems.

The role requires strong hotel-tech experience, vendor management, and disaster recovery planning, with a focus on reliability and security across hospitality platforms.