Hotel Housekeeping Team Lead for Guest Experience

[1006 Edgewater] Edgewater Gaming, LLC; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Edgewater Gaming, LLC is seeking a Hotel Housekeeping Supervisor to uphold cleanliness, comfort, and guest experience across the property. You will lead daily operations, coach staff, and ensure rooms and public areas meet high standards.

You will monitor safety, inventory, payroll support, and compliance with gaming regulations while delivering outstanding service. This role requires 1-2 years in housekeeping leadership and excellent communication in a fast-paced casino environment.

Qualifications

• 1-2 years of housekeeping/hospitality experience.
• Ability to lead in a fast-paced environment.
• Strong interpersonal and communication skills.
• Proficient with moderately complex computer systems.

Responsibilities

• Schedule, train, supervise staff to promote performance and service consistency.
• Monitor daily operations to align with standards, safety, and guest satisfaction.
• Resolve team or guest concerns and escalate as needed to leadership.
• Inspect rooms, corridors, and public areas for cleanliness and condition.
• Coordinate room assignments, cleaning projects, and shift handovers.

Skills

Leadership

Scheduling

Communication

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Outlook

Excel

Microsoft Teams

Job description

Edgewater Gaming, LLC is seeking a Hotel Housekeeping Supervisor to uphold cleanliness, comfort, and guest experience across the property. You will lead daily operations, coach staff, and ensure rooms and public areas meet high standards.

You will monitor safety, inventory, payroll support, and compliance with gaming regulations while delivering outstanding service. This role requires 1-2 years in housekeeping leadership and excellent communication in a fast-paced casino environment.