Hotel Housekeeping Supervisor - Guest Experience Lead

Edgewater Casino Resort; Laughlin (NV); On-site; USD 35,000 - 48,000; Full time

Job summary

Edgewater Gaming, LLC is seeking a Hotel Housekeeping Supervisor to uphold cleanliness and guest comfort across the property. You will lead by example, coordinate daily operations, and support your team to maintain high standards in rooms and public areas.

Responsibilities include scheduling, training, and supervising staff, monitoring operations for safety and guest satisfaction, and coordinating room assignments and shifts. Prior experience and strong communication are essential.

Qualifications

• 1–2 years of housekeeping or hospitality experience.
• Ability to lead and guide team members in a fast-paced environment.
• Strong interpersonal and communication skills for training and feedback.

Responsibilities

• Assist in scheduling, training, supervising, and coaching staff.
• Monitor daily operations to align with standards and safety.
• Coordinate room assignments and shift handovers for continuity.
• Document maintenance issues and safety hazards as appropriate.

Skills

Housekeeping leadership

Team leadership

Communication skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Edgewater Gaming, LLC is seeking a Hotel Housekeeping Supervisor to uphold cleanliness and guest comfort across the property. You will lead by example, coordinate daily operations, and support your team to maintain high standards in rooms and public areas.

Responsibilities include scheduling, training, and supervising staff, monitoring operations for safety and guest satisfaction, and coordinating room assignments and shifts. Prior experience and strong communication are essential.