Guest Experience Attendant

Aquarius Casino Resort; Laughlin (NV); Presencial; USD 26 000 - 32 000; Tempo integral

Resumo da oferta

Edgewater Gaming, LLC in Laughlin, NV is seeking a Houseperson to maintain clean, welcoming guest rooms and public areas. You’ll deliver amenities, assist with items, and support daily operations while upholding safety and hotel standards.

Responsibilities include providing courteous guest service, restocking supplies, cleaning areas, and complying with gaming laws and internal controls. 18+ with HS diploma; English required; bilingual a plus. Full-time, on-site position.

Qualificações

• 3+ months of experience in a similar role or transferable skills.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Bilingual abilities preferred.
• Committed to a respectful, inclusive, and safety-conscious work environment.

Responsabilidades

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Empty Guest Room Attendant carts and assist with trash and soiled linen removal.
• Clean public and back-of-house areas, including floors, stairs, elevators, walls, mirrors, and fixtures.
• Deliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and toiletries.
• Restock and maintain locker rooms, supply closets, and deliver cleaning products to Guest Room Attendants.
• Ensure compliance with all applicable gaming laws, internal controls, policies, and procedures.
• Provide outstanding guest service in a timely manner to guests and team members.

Conhecimentos

Experience in similar role

Communication skills

Team player

Bilingual a plus

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Edgewater Gaming, LLC in Laughlin, NV is seeking a Houseperson to maintain clean, welcoming guest rooms and public areas. You’ll deliver amenities, assist with items, and support daily operations while upholding safety and hotel standards.

Responsibilities include providing courteous guest service, restocking supplies, cleaning areas, and complying with gaming laws and internal controls. 18+ with HS diploma; English required; bilingual a plus. Full-time, on-site position.