Hotel Housekeeping Supervisor — Weekend Leader

Mistequa Casino Hotel; Chewelah (WA); On-site; USD 23,000 - 33,000; Full time

Job summary

Mistequa Casino Hotel in Washington state is seeking a Hotel Housekeeping Supervisor for a full-time role. You will oversee housekeeping staff, ensure guest rooms and public areas meet hotel standards, and coordinate with management to deliver exceptional service.

The position requires weekend work, strong supervision skills, and a commitment to SMILE service values. You will hire and train staff, schedule activities, inspect rooms, and maintain equipment while ensuring safety and quality across

Qualifications

• High school diploma or (GED) preferred.
• Excellent guest service skills.
• Previous supervisor experience preferred.
• Ability to be a team player.
• Ability to work independently and use good judgment.
• Professionalism along with speed and attention to detail.

Responsibilities

• Adhere to SMILE service standards and Core Values; provide excellent guest service and monitor team performance.
• Hire and train new staff according to hotel requirements.
• Monitor and evaluate housekeeping staff performance.
• Inspect guest rooms, hallways and public areas to meet hotel expectations.
• Liaise between housekeeping and hotel management.
• Schedule cleaning activities and assign tasks to staff.
• Maintain equipment and report maintenance issues.
• Handle supply shortages and approve orders.
• Create daily job checklists and provide feedback to staff.
• Deliver excellent customer service; work weekends, holidays and events.
• Other duties as assigned.

Skills

Guest service

Supervisory experience

Team player

Independent work

Professionalism

Attention to detail

Education

HS diploma or GED

Job description

Mistequa Casino Hotel in Washington state is seeking a Hotel Housekeeping Supervisor for a full-time role. You will oversee housekeeping staff, ensure guest rooms and public areas meet hotel standards, and coordinate with management to deliver exceptional service.

The position requires weekend work, strong supervision skills, and a commitment to SMILE service values. You will hire and train staff, schedule activities, inspect rooms, and maintain equipment while ensuring safety and quality across