Housekeeping Team Lead — Guest Experience Champion

Lake Roosevelt Adventures; Washington; Hybrid; USD 22.000 - 31.000; Vollzeit

Zusammenfassung

Guest Services, Inc. in Stehekin, WA is seeking a Housekeeping Supervisor to support management in all aspects of housekeeping operations and property management. You will help achieve financial goals and guest satisfaction while fostering a high-performance team.

The role requires leadership, scheduling, training, budgeting input, safety compliance, and ensuring staff provide exceptional service in a fast-paced environment.

Qualifikationen

• High School Diploma or GED preferred.
• Bachelor’s or Business Degree preferred.
• At least 2 years of related management experience.
• Bilingual English/Spanish speaking preferred.
• Strong customer service and team leadership abilities.

Aufgaben

• Manage and coordinate housekeeping functions for unit, planning schedules and staffing.
• Ensure guest satisfaction and handle complaints according to service standards.
• Recruit, supervise, train, schedule, and coach housekeeping staff.
• Assist with budgeting, monitoring expenditures and inventory.
• Ensure safety standards, OSHA compliance, and proper chemical labeling.

Kenntnisse

Team leadership

Customer service

Bilingual

Ausbildung

High School Diploma or GED

Bachelor’s or Business Degree

Jobbeschreibung

Guest Services, Inc. in Stehekin, WA is seeking a Housekeeping Supervisor to support management in all aspects of housekeeping operations and property management. You will help achieve financial goals and guest satisfaction while fostering a high-performance team.

The role requires leadership, scheduling, training, budgeting input, safety compliance, and ensuring staff provide exceptional service in a fast-paced environment.