Hotel Housekeeping Supervisor — Lead Team & Guest Service

Cedar Lakes Casino; Minnesota; On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

24/7 operation

Job summary

Cedar Lakes Casino in Walker, MN is seeking a Hotel Housekeeping Supervisor to oversee all hotel housekeeping operations and supervise staff.

The role requires coordinating shifts, maintaining guest room standards, and ensuring guest satisfaction in a 24/7 casino environment. A High School Diploma or GED and 1–2 years of related experience are preferred, with strong communication skills and computer literacy.

Qualifications

• Knowledge of entire housekeeping operations.
• General knowledge of front desk operations.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of housekeeping equipment.

Responsibilities

• Oversee maintenance of all hotel housekeeping areas.
• Supervise and instruct staff.
• Ensure staff punch in and breaks.
• Monitor overtime hours.
• Inspect hotel areas and guest accommodations.
• Delegate duties and maintain guest relations.
• Control operating costs and suggest improvements.
• Attend meetings and trainings.
• Maintain confidentiality.
• Ensure compliance with tribal policies.
• Secure assets.
• Perform other duties as assigned.

Skills

Housekeeping operations

Front desk operations

Communication skills

Housekeeping equipment knowledge

Education

High School Diploma or GED

Tools

Computer skills

Job description

Cedar Lakes Casino in Walker, MN is seeking a Hotel Housekeeping Supervisor to oversee all hotel housekeeping operations and supervise staff.

The role requires coordinating shifts, maintaining guest room standards, and ensuring guest satisfaction in a 24/7 casino environment. A High School Diploma or GED and 1–2 years of related experience are preferred, with strong communication skills and computer literacy.