Hotel Housekeeping Supervisor - Lead & Elevate Rooms

hriproperties; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

HRI Hospitality in Houston, TX is seeking a Housekeeping Supervisor to lead Room Attendants, House Attendants, and Laundry Attendants. The role requires a minimum of 1 year in hotel housekeeping, supervisory experience preferred, and familiarity with PMS systems such as HotSOS, OnQ, and Opera.

Join a team focused on delivering exceptional guest experiences. The position is full-time, on-site, with varied shifts including weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certification preferred.
• 1 year housekeeping experience in a hotel environment.
• Supervisory or lead experience preferred.
• Experience with PMS/housekeeping software (HotSOS, OnQ, Opera) a plus.

Responsibilities

• Supervise and support housekeeping staff during daily operations.
• Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.
• Assist with training new employees on cleaning procedures and safety guidelines.
• Ensure carts, closets, and supply rooms are clean, stocked, and organized.
• Address guest requests and resolve issues professionally and promptly.
• Report maintenance concerns and ensure timely follow-up.
• Monitor productivity and assist with scheduling and labor management.
• Maintain accurate records of inspections, assignments, and supply usage.
• Uphold safety, sanitation, and company policies.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Communication

Leadership

Training/mentoring

Organization/time management

Safety procedures

Lifting/physical ability

Education

High school diploma

Hospitality coursework/certification

Tools

HotSOS

OnQ

Opera

Job description

HRI Hospitality in Houston, TX is seeking a Housekeeping Supervisor to lead Room Attendants, House Attendants, and Laundry Attendants. The role requires a minimum of 1 year in hotel housekeeping, supervisory experience preferred, and familiarity with PMS systems such as HotSOS, OnQ, and Opera.

Join a team focused on delivering exceptional guest experiences. The position is full-time, on-site, with varied shifts including weekends and holidays.