Housekeeping Supervisor: Lead & Elevate Guest Rooms

Hilton; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Hilton in Houston is seeking a Housekeeping Supervisor to lead daily housekeeping operations and elevate guest experiences. You will supervise Room Attendants and Housepersons, ensure rooms and public areas meet cleanliness and quality standards, and coordinate with Engineering for maintenance.

This role requires hands-on leadership, a service mindset, and the ability to respond to guest needs quickly and professionally.

Responsibilities

• Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
• Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
• Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
• Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
• Delight our guests: Address special guest needs in a timely, friendly, and professional manner

Job description

Hilton in Houston is seeking a Housekeeping Supervisor to lead daily housekeeping operations and elevate guest experiences. You will supervise Room Attendants and Housepersons, ensure rooms and public areas meet cleanliness and quality standards, and coordinate with Engineering for maintenance.

This role requires hands-on leadership, a service mindset, and the ability to respond to guest needs quickly and professionally.