Hotel Housekeeping Supervisor — Lead & Delight Guests

Hilton; Miami Beach (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Travel discounts

Employee stock purchase program

Paid parental leave

Caregiving support services

Mental health resources

Generous PTO

Health and welfare benefits

Job summary

Hilton in Miami Beach is seeking a Housekeeping Supervisor to oversee room cleanliness and public areas, ensuring memorable guest experiences. You’ll lead a team, manage inspections, and coordinate maintenance tasks to uphold Hilton's hospitality standards.

The role emphasizes hands-on leadership, training, and a commitment to exceptional service, with opportunities to impact daily guest stays and the overall hotel atmosphere.

Qualifications

• Experience in hospitality or housekeeping leadership preferred.
• Strong guest-service orientation and attention to detail.

Responsibilities

• Inspect and verify room status: conduct detailed room inspections, report discrepancies, and update property management system as needed.
• Complete and submit work orders to address any repair or maintenance issues.
• Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
• Help train Room Attendants to ensure adherence to cleanliness and quality standards.
• Address special guest needs in a timely, friendly, and professional manner.

Skills

Room inspections

Team leadership

Guest service

Maintenance coordination

Job description

Hilton in Miami Beach is seeking a Housekeeping Supervisor to oversee room cleanliness and public areas, ensuring memorable guest experiences. You’ll lead a team, manage inspections, and coordinate maintenance tasks to uphold Hilton's hospitality standards.

The role emphasizes hands-on leadership, training, and a commitment to exceptional service, with opportunities to impact daily guest stays and the overall hotel atmosphere.