Hotel Housekeeping Supervisor — Lead, Train & Quality Control

Gale-Hotels; Miami Beach (FL); On-site; USD 42,000 - 55,000; Full time

Job summary

Gale-Hotels in Miami Beach, FL seeks a Housekeeping Supervisor to lead the housekeeping staff, assign tasks, monitor cleanliness, and ensure safety and sanitation standards across guest rooms and public areas.

The ideal candidate has at least 2 years in a hotel housekeeping supervisory role, strong organizational and communication skills, proficiency with Microsoft Office, and the ability to work varied shifts, including evenings and holidays.

Qualifications

• Minimum 2 years of experience as a Housekeeping Supervisor in a hotel or similar role.
• Proficient in all Microsoft Office applications.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Ability to use industrial cleaning equipment and products.
• Knowledge of various cleaning chemicals and supplies.
• Excellent organizational and team management skills.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Assign housekeeping tasks to staff and inspecting work to ensure cleanliness standards are met.
• Providing training to the housekeeping staff.
• Oversee staff daily.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.
• Motivate team members and resolve any issues that occur on the job.
• Investigating and addressing complaints regarding poor housekeeping service.
• Respond to customer complaints and special requests.
• Monitor and replenish cleaning products stock including floor cleaner, bleach, and rubber gloves.
• Participate in large cleaning projects as required.
• Inform management of any equipment or furniture in need of repair.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Ensure compliance with safety and sanitation policies in all areas.
• Able to open and close the house when needed.
• Able to cover Room attendant/ houseman callouts if needed.
• Perform any other duties requested by Management.

Skills

Housekeeping supervision

Microsoft Office

Cleaning tasks

Industrial cleaning equipment

Cleaning chemicals

Organizational skills

Team management

Stamina

Shift flexibility

Communication skills

Interpersonal skills

Problem-solving

Education

High School degree / GED

Tools

Microsoft Office

Job description

Gale-Hotels in Miami Beach, FL seeks a Housekeeping Supervisor to lead the housekeeping staff, assign tasks, monitor cleanliness, and ensure safety and sanitation standards across guest rooms and public areas.

The ideal candidate has at least 2 years in a hotel housekeeping supervisory role, strong organizational and communication skills, proficiency with Microsoft Office, and the ability to work varied shifts, including evenings and holidays.