Guest Experience Housekeeping Manager

Hilton; Miami Beach (FL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase plan

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health benefits

Retirement plans

Job summary

Hilton in Miami Beach is seeking a Housekeeping Manager to oversee daily housekeeping operations, maintain room and public area cleanliness, and ensure guest spaces meet the brand's high standards.

You will lead and develop a teamwork-focused department, implement cost controls, coordinate inspections, and uphold guest satisfaction through efficient processes and exceptional hospitality.

Responsibilities

• Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
• Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections: Oversee and perform room and public area inspections to maintain high-quality standards and compliance
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Job description

Hilton in Miami Beach is seeking a Housekeeping Manager to oversee daily housekeeping operations, maintain room and public area cleanliness, and ensure guest spaces meet the brand's high standards.

You will lead and develop a teamwork-focused department, implement cost controls, coordinate inspections, and uphold guest satisfaction through efficient processes and exceptional hospitality.