Hotel Housekeeping Supervisor - Lead a Guest-Centric Team

Tharaldson Hospitality Management LLC

Santa Rosa (CA)

Presencial

USD 26.000 - 30.000

Jornada completa

Hace 3 días
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Ventajas ofrecidas por este puesto de trabajo

Employee hotel discounts
Competitive pay
Daily Pay option
Comprehensive benefits including Med,
Paid Vacation

Descripción de la vacante

Tharaldson Hospitality Management LLC is seeking a Housekeeping Supervisor in Santa Rosa, CA to lead daily housekeeping operations at the Hampton Inn & Suites Santa Rosa. You will coach a team, ensure cleanliness and brand standards, and help deliver exceptional guest experiences.

The role requires supervisory experience, strong attention to detail, and excellent customer service. Competitive pay, benefits, and growth opportunities are offered with a hands-on leadership approach.

Formación

  • Six (6) months to one (1) year of housekeeping or hotel supervisory experience preferred.
  • Previous hotel housekeeping experience strongly preferred.
  • Ability to clean guest rooms according to brand standards and productivity expectations.
  • Strong attention to detail and organizational skills.
  • Ability to lead, coach, and motivate a team.
  • Excellent communication and customer service skills.
  • Ability to stand, walk, bend, lift, push, and pull throughout an entire shift.
  • High school diploma or equivalent preferred.

Responsabilidades

  • Supervise and support the daily activities of the housekeeping team.
  • Train team members on company standards, brand requirements, safety procedures, and best practices.
  • Inspect guest rooms and public areas to ensure cleanliness and quality standards are met.
  • Assign daily work schedules, room assignments, and distribute keys.
  • Address guest requests and resolve housekeeping-related concerns promptly and professionally.
  • Assist with interviewing, onboarding, and training new housekeeping associates.
  • Monitor inventory of linens, guest room supplies, and cleaning products.
  • Report maintenance issues and ensure repairs are properly documented.
  • Follow up on vacant, occupied, and inspected rooms to ensure readiness.
  • Maintain and manage lost and found items according to company procedures.
  • Step in to clean guest rooms and assist the team as needed.
  • Promote a safe, positive, and productive work environment.
  • Perform other duties as assigned.

Conocimientos

Supervisory experience
Leadership
Attention to detail
Customer service
Communication skills
Staff training
Guest room cleanliness

Educación

High school diploma or equivalent

Descripción del empleo

Tharaldson Hospitality Management LLC is seeking a Housekeeping Supervisor in Santa Rosa, CA to lead daily housekeeping operations at the Hampton Inn & Suites Santa Rosa. You will coach a team, ensure cleanliness and brand standards, and help deliver exceptional guest experiences.

The role requires supervisory experience, strong attention to detail, and excellent customer service. Competitive pay, benefits, and growth opportunities are offered with a hands-on leadership approach.

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