Hotel Housekeeping Supervisor: Inspect & Elevate Rooms

Kimpton Hotels & Restaurants; Cleveland (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Kimpton Hotels & Restaurants is seeking a Housekeeping Supervisor to oversee cleanliness and the upkeep of guest rooms, meeting rooms, hallways, and public areas, while maintaining a positive attitude with guests and staff.

This role requires strong leadership, attention to detail, and the ability to coordinate room status, inspections, and daily reports with front desk and cleaners, ensuring high hospitality standards.

Qualifications

• High School Diploma is preferred.
• 1 year of experience in customer service or similar role.
• Housekeeping supervisory or related job experience is preferred.

Responsibilities

• Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.
• Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.
• Report any substandard conditions or damage of the guest room to the Housekeeping department.
• Evaluate room cleaners on their job performance according to the hotel standards. When necessary, take appropriate action (retraining) to ensure they are performing at a high quality level.
• Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies.
• The Front Desk will give you all room moves, late check-outs, and additional guest requests for appropriate follow-up action.

Skills

Customer service

Flexible schedule

Shift flexibility

Education

High School Diploma

Job description

Kimpton Hotels & Restaurants is seeking a Housekeeping Supervisor to oversee cleanliness and the upkeep of guest rooms, meeting rooms, hallways, and public areas, while maintaining a positive attitude with guests and staff.

This role requires strong leadership, attention to detail, and the ability to coordinate room status, inspections, and daily reports with front desk and cleaners, ensuring high hospitality standards.