Hotel Housekeeping Supervisor: Elevate the Guest Experience

Quality Inn- Mammoth Lakes; Mammoth Lakes (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

Fine Hospitality Group LLC in Mammoth Lakes, CA, is seeking a Housekeeping Supervisor in a hotel setting. You will oversee the housekeeping and laundry operations, ensuring clean, orderly, and attractive conditions and direct staff either personally or through supervisors.

Reports to the General Manager; duties include training, staffing, inventory, maintaining PAR levels, handling guest requests, and coordinating with Front Office.

Qualifications

• Customer service experience in any service establishment.
• Ability to speak English fluently.
• Medically fit; in overall good health.
• Lifting up to 50 pounds and pushing/pulling up to 150 pounds.
• Frequent standing, bending, and kneeling.
• Willing to work weekends/holidays.

Responsibilities

• Supervise housekeeping and laundry operations to meet quality standards.
• Ensure department operates according to hotel standards and guidelines.
• Provide prompt, courteous, and professional guest service.
• Give timely feedback to supervisor or General Manager.
• Assign rooms and instruct/delegate to housekeeping staff.
• Assist with training and ensure staff have tools and equipment necessary.
• Maintain PAR levels and monthly linen/terry inventory.
• Recruitment support for the department.
• Inspect rooms and public areas for cleanliness and order.
• Oversee linen and bathroom supply management and security of lost and found items.
• Respond to guest requests and coordinate with Front Office/General Manager.

Skills

Customer service

English fluency

Stamina/physical fitness

Teamwork

Job description

Fine Hospitality Group LLC in Mammoth Lakes, CA, is seeking a Housekeeping Supervisor in a hotel setting. You will oversee the housekeeping and laundry operations, ensuring clean, orderly, and attractive conditions and direct staff either personally or through supervisors.

Reports to the General Manager; duties include training, staffing, inventory, maintaining PAR levels, handling guest requests, and coordinating with Front Office.