Hotel Housekeeping Lead & Laundry Supervisor

Stonebridge Companies; New York (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Stonebridge Companies in Flushing, NY seeks a Housekeeping Supervisor to assist the Executive Housekeeper in managing housekeeping and laundry operations, ensuring high cleanliness standards and guest satisfaction.

The role supervises staff, coordinates daily duties, and maintains productivity and cost controls in a fast-paced hotel environment. This position is full-time and on-site with varied shifts.

Qualifications

• 2+ years of supervisory experience in housekeeping or a related field, preferably in a hotel environment.
• Experience managing staff schedules, performance evaluations, and training programs.
• Proficiency in budgeting, inventory management, and cost control.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Problem-solving skills with the ability to address guest and staff concerns professionally.

Responsibilities

• Supervise housekeeping and laundry staff, including performance evaluations, training, and development.
• Assist the Executive Housekeeper in managing the department’s annual budget and cost control systems.
• Enforce departmental policies and procedures to maintain service standards and efficiency.
• Ensure quality services are provided to meet guest needs and enhance guest satisfaction.
• Direct hourly associates in all areas of the housekeeping and laundry departments.
• Prepare daily assignment sheets for all housekeeping and laundry associates.
• Maintain cleanliness standards in guest rooms and public areas, ensuring compliance with hotel objectives.
• Inspect and monitor cleanliness, taking corrective action for any substandard conditions.
• Compile and report the status of all guestrooms to the front desk department.
• Work with the security office to manage lost and found items.
• Maintain departmental productivity and labor cost goals.
• Oversee inventories of linen, supplies, and equipment and assist with ordering as necessary.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Skills

Staff supervision

Budgeting

Quality control

Communication

Microsoft Office

Housekeeping software

Tools

Housekeeping management software

Job description

Stonebridge Companies in Flushing, NY seeks a Housekeeping Supervisor to assist the Executive Housekeeper in managing housekeeping and laundry operations, ensuring high cleanliness standards and guest satisfaction.

The role supervises staff, coordinates daily duties, and maintains productivity and cost controls in a fast-paced hotel environment. This position is full-time and on-site with varied shifts.