Hotel Housekeeping Status Board Coordinator

Virgin Hotels, LLC; Las Vegas, Northern (NV, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Virgin Hotels is seeking a Status Board Operator to assist the Housekeeping department in Las Vegas. You will coordinate daily operational information, answer guest and team calls, and ensure timely dispatch of requests through a multi-line phone system.

Responsibilities include maintaining logs, preparing supervisor packets, and distributing rooms by priority. This role requires strong communication, organization, and a proactive approach to service excellence.

Qualifications

• Must be able to communicate effectively with guests and colleagues at all levels.
• Ability to maintain accurate logs and reports using hotel systems.
• Strong organizational and time-management skills to handle multiple tasks.

Responsibilities

• Coordinate daily housekeeping information and respond to department requests.
• Monitor HOTSOS system and direct team members accordingly.
• Print in-house reports at scheduled times and prepare supervisor paperwork.
• Maintain lost and found, logs, and daily equipment inventories.
• Dispatch calls via multi-line phone system and manage service requests.

Skills

Team player

Communication

Problem solving

Multitasking

Customer service

Tools

HOTSOS

LMS

Pagers

Job description

Virgin Hotels is seeking a Status Board Operator to assist the Housekeeping department in Las Vegas. You will coordinate daily operational information, answer guest and team calls, and ensure timely dispatch of requests through a multi-line phone system.

Responsibilities include maintaining logs, preparing supervisor packets, and distributing rooms by priority. This role requires strong communication, organization, and a proactive approach to service excellence.