Housekeeping Status & Guest Services Coordinator

Circa Resorts; Las Vegas (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

A premier hospitality organization in Las Vegas is looking for a Housekeeping Status Board Operator to manage incoming calls to the housekeeping department. The ideal candidate will assist in scheduling and logging guest service requests while ensuring the highest standards of customer service. Key responsibilities include processing guest inquiries and helping the management team with operational tasks. Candidates should possess strong communication skills and be able to type at least 30 words per minute.

Qualifications

• Ability to handle guest needs quickly and efficiently.
• Pleasant personality; enjoys working with and serving people.
• Strong communication skills to take clear messages.

Responsibilities

• Answer incoming calls and log important information.
• Assist with shift change tasks and distribute keys.
• Handle guest service requests and track all interactions.

Skills

Customer service skills

Typing speed of at least 30 words per minute

Phone and radio etiquette

Ability to deal with upset customers

Team-oriented

Education

High school Diploma or GED

Job description

A premier hospitality organization in Las Vegas is looking for a Housekeeping Status Board Operator to manage incoming calls to the housekeeping department. The ideal candidate will assist in scheduling and logging guest service requests while ensuring the highest standards of customer service. Key responsibilities include processing guest inquiries and helping the management team with operational tasks. Candidates should possess strong communication skills and be able to type at least 30 words per minute.