Hotel Housekeeping Manager: Lead Rooms & Guest Service

ADP, Inc.; Walla Walla (WA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Health insurance coverage

Paid time off

Job summary

Ignite Hotels in Walla Walla, WA is seeking a Housekeeping Manager to lead daily housekeeping operations, ensuring clean, safe, and welcoming guestrooms and public spaces. You will drive quality standards, team performance, inventory control, and guest satisfaction.

Responsibilities include hiring and coaching staff, inspecting rooms, managing labor and supplies, and coordinating with front office and maintenance to support timely room turns and peak occupancy coverage.

Qualifications

• Minimum 2–4 years in housekeeping with leadership experience preferred.
• Hotel housekeeping leadership experience strongly preferred.
• Strong leadership and team development skills.
• Excellent attention to detail and quality control.

Responsibilities

• Lead daily housekeeping operations for guestrooms, public areas, and laundry (if applicable).
• Hire, train, coach, and schedule housekeeping team members.
• Ensure brand cleanliness and presentation standards are met consistently.
• Conduct room and public area inspections; provide coaching and quality follow-up.
• Manage housekeeping labor, productivity, and staffing to meet occupancy needs.
• Oversee inventory, par levels, ordering, and proper use of supplies and linens.
• Partner with front office and maintenance to support timely room turns and out-of-order room recovery.
• Monitor guest feedback and support action plans to improve cleanliness scores.
• Ensure compliance with OSHA and chemical handling standards.
• Maintain housekeeping logs, checklists, and department documentation.
• Perform other duties as assigned.

Skills

Leadership

Attention to detail

Labor management

Organization

Communication

Reliability

Education

High school diploma or GED

Job description

Ignite Hotels in Walla Walla, WA is seeking a Housekeeping Manager to lead daily housekeeping operations, ensuring clean, safe, and welcoming guestrooms and public spaces. You will drive quality standards, team performance, inventory control, and guest satisfaction.

Responsibilities include hiring and coaching staff, inspecting rooms, managing labor and supplies, and coordinating with front office and maintenance to support timely room turns and peak occupancy coverage.