Hotel Housekeeping Manager - Guest Experience & Ops

mcrhotels.com; New York (NY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Health, Dental, Vision Insurance

Job summary

The Lexington Hotel NYC, located at 511 Lexington Ave, New York, NY, seeks a Housekeeping Manager to oversee daily housekeeping operations, ensuring guest rooms and public spaces remain immaculate. This role requires strong leadership, attention to detail, and a focus on guest satisfaction while driving department performance.

Responsibilities include staff supervision, scheduling, training, and maintaining SOP compliance.

Qualifications

• 2 years’ experience in hotel housekeeping or related field.
• Effective verbal and written communication.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office.

Responsibilities

• Verify room status is communicated to Front Desk promptly.
• Prepare work assignments from cleaning list and checkouts.
• Inventory stock to ensure adequate supplies.
• Supervise inspection program for guestrooms and public spaces.
• Train new room attendants and provide follow-up training.
• Schedule team members and track time and attendance.

Skills

Effective communication

Attention to detail

Organizational skills

Time management

Can-do attitude

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Lexington Hotel NYC, located at 511 Lexington Ave, New York, NY, seeks a Housekeeping Manager to oversee daily housekeeping operations, ensuring guest rooms and public spaces remain immaculate. This role requires strong leadership, attention to detail, and a focus on guest satisfaction while driving department performance.

Responsibilities include staff supervision, scheduling, training, and maintaining SOP compliance.