Hotel Housekeeping & Guest Services Attendant

Highgate Hotels L.P.; Kenner (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels in Kenner, LA, is seeking a House Attendant to maintain cleanliness and order across assigned areas and to deliver items to guestrooms. The role emphasizes attention to detail, physical stamina, and courteous service to guests.

Responsibilities include floor and carpet care, luggage assistance, Lost and Found handling, and adherence to emergency procedures. You will support a guest-centric environment and ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent.
• Ability to lift up to 100 pounds occasionally.
• Ability to stand during entire shift.
• Excellent verbal and written communication with guests and staff.

Responsibilities

• Buff marble floors daily per standards.
• Shampoo carpets in public areas.
• Shampoo furniture as needed.
• Assist guests with luggage in a courteous manner.
• Handle Lost and Found items per standards.
• Clean guestrooms as needed.
• Know and assist in emergency procedures.
• Maintain hotel equipment in working order.
• Store hotel equipment properly.
• Complete special projects from the Housekeeping Manager.
• Ensure guest satisfaction.

Skills

Stand for long shifts

Communication skills

Guest service

Lifting ability

Education

High School diploma

Job description

Highgate Hotels in Kenner, LA, is seeking a House Attendant to maintain cleanliness and order across assigned areas and to deliver items to guestrooms. The role emphasizes attention to detail, physical stamina, and courteous service to guests.

Responsibilities include floor and carpet care, luggage assistance, Lost and Found handling, and adherence to emergency procedures. You will support a guest-centric environment and ensure overall guest satisfaction.