Hotel House Attendant — Public Areas & Guest Service

Highgate; Atlantic City (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Highgate Hotels in Atlantic City is seeking a House Attendant to maintain cleanliness of all areas and deliver items to guestrooms, including express checkout and newspapers as needed. You will buff marble floors daily, shampoo public areas, and assist guests with luggage in a courteous, efficient manner.

The role requires physical stamina to lift up to 100 lbs occasionally and 50 lbs frequently, and the ability to stand for long shifts. Strong communication with guests and staff is essential.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and up to 50 pounds frequently and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Education

High School diploma or equivalent

Job description

Highgate Hotels in Atlantic City is seeking a House Attendant to maintain cleanliness of all areas and deliver items to guestrooms, including express checkout and newspapers as needed. You will buff marble floors daily, shampoo public areas, and assist guests with luggage in a courteous, efficient manner.

The role requires physical stamina to lift up to 100 lbs occasionally and 50 lbs frequently, and the ability to stand for long shifts. Strong communication with guests and staff is essential.