Hotel Housekeeping Attendant — Guest Services

Highgate; New York (NY); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Job summary

Highgate Hotels in New York City seeks a House Attendant to maintain cleanliness of assigned areas and assist in delivering items to guestrooms. You will follow hotel standards for floors, carpets, and furniture, and respond to guest needs with courtesy.

The role requires standing throughout shifts, physical ability to lift, and clear communication with staff and guests to ensure guest satisfaction and smooth operations.

Qualifications

• High School diploma or equivalent or hotel-related experience preferred.
• Must be able to exert up to 100 lbs occasionally and up to 50 lbs frequently to lift/move objects.
• Ability to stand during entire shift.
• Effective verbal and written communication with staff and guests in a friendly, service-oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all luggage requests in a friendly, efficient and courteous manner.
• Manage items for Lost and Found according to hotel standards.
• Clean guestrooms as needed.
• Know and assist in emergency procedures.
• Maintain hotel equipment in proper working order.
• Store hotel equipment properly.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Effective communication

Stand for shift

Education

High School diploma or equivalent

Job description

Highgate Hotels in New York City seeks a House Attendant to maintain cleanliness of assigned areas and assist in delivering items to guestrooms. You will follow hotel standards for floors, carpets, and furniture, and respond to guest needs with courtesy.

The role requires standing throughout shifts, physical ability to lift, and clear communication with staff and guests to ensure guest satisfaction and smooth operations.