Luxury Hotel Housekeeping Attendant

Highgate; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/ Dental/ Vision

Free Life Insurance

401K

PTO/Holiday Pay

Hotel Room Stay Discounts

Discounted Parking

Job summary

Highgate Hotels in New Orleans is seeking a House Attendant to maintain and clean all assigned areas and equipment, and to deliver items to guestrooms as needed (express checkout, newspapers, etc.).

You will uphold hotel standards, assist guests cheerfully, and participate in emergency procedures. The role requires physical endurance and the ability to communicate effectively with staff and guests.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Physical stamina

Communication skills

Customer service

Safety awareness

Education

High School diploma or equivalent

Job description

Highgate Hotels in New Orleans is seeking a House Attendant to maintain and clean all assigned areas and equipment, and to deliver items to guestrooms as needed (express checkout, newspapers, etc.).

You will uphold hotel standards, assist guests cheerfully, and participate in emergency procedures. The role requires physical endurance and the ability to communicate effectively with staff and guests.