Assistant General Manager

Hotel Leveque; St. Louis (MO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel discounts

Professional development

Promotion opportunities

Job summary

First Hospitality seeks an Assistant General Manager to oversee all hotel operations, including front office, housekeeping, and food & beverage. You will guide a high‑performing team, emphasize guest satisfaction, and drive profitability while maintaining brand standards.

The role requires strong leadership, budgeting acumen, and effective communication across departments to ensure operational excellence and a welcoming, inclusive environment for guests and staff alike.

Qualifications

• 5+ years of hotel management experience.
• Bachelor’s degree or equivalent education and experience.
• Valid driver’s license.

Responsibilities

• Oversee front office, housekeeping, food services, and maintenance.
• Drive guest satisfaction and associate performance with a guest-first culture.
• Lead hiring, training, and retention initiatives for hotel teams.
• Manage profitability through effective budgeting and resource use.
• Collaborate with sales and revenue teams to optimize revenue.

Skills

Leadership

Guest relations

Budget management

Recruiting

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Unleash Your Leadership Potential as Assistant GM - Day 1 Benefits, Global Discounts, and Career Growth at Established Hotel Brand

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job…

The Assistant General Manager is responsible for the overall operation of the hotel including front office, housekeeping, food services, and maintenance. Assistant General Managers help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in‑class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Assistant General Manager assists management of hotel profitability through effective resource utilization. Successful Assistant General Managers will lead a well‑functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

What you’ll be doing…

• Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings.
• Effectively manage budgeted revenue by partnering with sales and revenue management.
• Control purchasing to ensure effective management of controllable expenses.
• Hire, train, and motivate an effective hotel team to deliver on guest expectations.
• Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture.
• Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel.
• Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work.
• Listen to guests and empathize with their challenges and act on guests concerns.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.

Success factors…

Experience & Education:

• 5+ years of hotel management experience, preferably with the same brand
• Experience or involvement with sales and revenue management preferred
• Bachelor’s degree or equivalent education and experience required
• Valid driver’s license

Communication:

• Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving
• Strong administrative skills with intermediate experience with Microsoft Office systems
• Must be able to speak, read, and write in primary language used in the workplace

Physical:

• 8+ hours per day; stand, sit, and walk frequently throughout the workday
• Lift, lower, push, pull, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Expect more in St. Louis at our downtown hotel

Experience a new era in St. Louis at our hotel's historic downtown building. Built in 1913 and added to the National Register of Historic Places in 1984, the design of Le Meridien St. Louis Downtown focuses on modern art blended with touches of the property's history. Our hotel sits less than a mile from the Gateway Arch and half a mile from America's Center Convention Complex and the Enterprise Center, a year‑round sporting venue. We are also a few blocks from Busch Stadium and an easy drive from Forest Park, home to the St. Louis Zoo, the Missouri History Museum, the St. Louis Science Center and the Municipal Theatre Association. Maintain your workout downtown in our hotel's spacious, 24‑hour fitness center. Savor a steak dinner at our on-site restaurant, Prime 55, or sample gelato at Le Scoop. Retire to a contemporary hotel room with signature Serta mattresses, rainfall showerheads and modern art. Wake up ready for a new day at Le Meridien St. Louis Downtown.