Room Attendant (On Call)

Loews Hotels, LLC.; St. Louis (MO); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health benefits

Paid time off

Training & development

Tuition reimbursement

Pet insurance

Team member hotel rates

Job summary

Live! by Loews - St. Louis invites you to join our Front of House housekeeping team. As a Room Attendant you’ll maintain spotless guest rooms and bathrooms, ensuring guest satisfaction and safety.

We value friendly, detail-oriented hospitality professionals and offer growth, competitive benefits, and a supportive team.

If you’re reliable, able to work flexible hours, and ready to contribute to a welcoming environment, apply today.

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning experience preferred.
• Hotel or resort experience preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to lift up to 25 lbs repeatedly.
• Flexible schedule including weekends and holidays as required.

Responsibilities

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens and amenities and report maintenance needs.
• Report suspicious behavior and lost items to supervisors.
• Keep cleaning carts and linen closets organized and stocked.
• Attend departmental meetings and provide coverage in related areas as needed.
• Be familiar with hotel facilities, locations, and hours to assist guests.
• Report to work as scheduled in proper uniform.
• Maintain professional guest relations and ensure guest satisfaction.
• Follow safety protocols and hotel policies.
• Other duties as assigned.

Skills

Detail-oriented

Friendly demeanor

Guest service

Basic English

Mobility

Education

High school diploma or equivalent

Job description

Live! by Loews - St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews - St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For

A friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are

• A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members.
• An individual that maintains a keen eye for detail and adopts a proactive mindset.
• Dedicated to enhancing both the guest and team member experience.
• Committed to upholding the highest standards of cleanliness.
• Veterans and military spouses are encouraged to apply

What You'll Do

• Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
• Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.).
• Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
• Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
• Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.
• Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
• Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
• Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
• Maintain a positive attitude and professional conduct at all times.
• Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
• Comply with all other Housekeeping Department and hotel policies and procedures.
• Other duties as assigned.

Your Experience Includes

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.